Terms and Conditions

About These Terms

Trymodel (trymodel.chat) is a platform owned and operated by TUCANTELA SL. These Terms and Conditions govern your access to and use of the website, applications, and related services. In these Terms, “Trymodel”, “we”, “us”, and “our” refer to the platform operator, and “you” refers to the person using the service.

Acceptance

By registering, purchasing a plan, or using Trymodel, you confirm that you have read and accepted these Terms in full. If you do not agree, do not register for or use the service. We may update these Terms from time to time; the version published on the Website at the time of your use will apply.

1. Our Platform and Services

Trymodel provides access to multiple third-party AI models and tools through one interface. Available features may include AI chat, image generation and editing, web search, document or image analysis, and other utilities. Specific models, limits, and features may change, be replaced, or be temporarily unavailable without notice.

Third-party models are provided through their respective providers. Trymodel is not affiliated with or endorsed by OpenAI, Anthropic, Google, xAI, DeepSeek, Qwen, Moonshot, or any other model provider referenced on the Website.

AI output may be inaccurate, incomplete, or unsuitable for your purpose. You are responsible for reviewing output before relying on it, and you should not submit confidential, regulated, or highly sensitive information unless you are authorised to do so.

2. Licence and Acceptable Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable licence to use Trymodel for personal or internal business purposes. You must not:

• Use the service for unlawful, fraudulent, deceptive, abusive, defamatory, or privacy-infringing purposes.
• Harass, threaten, impersonate, or harm another person or third party.
• Attempt to bypass usage limits, share account access, resell access, or use automated means to overload the service.
• Introduce malware, interfere with security or performance, reverse-engineer the service, or attempt unauthorised access.
• Copy, distribute, or commercially exploit the Website or its content without our prior written permission.
• Submit content that infringes another person’s intellectual property, privacy, or other rights.

You are responsible for your conduct and content. We may suspend or permanently terminate access when we reasonably believe these Terms, applicable law, or the rights of others have been violated.

3. Accounts

Creating an account does not itself create a payment obligation. You are responsible for keeping your login credentials confidential and for all activity under your account. Account information must be accurate and kept up to date. Notify us promptly if you suspect unauthorised access.

4. Trials, Plans, and Billing

Full access to paid features requires an active subscription or applicable one-time purchase. English and other non-Simplified-Chinese interfaces are priced and charged in US dollars. Current offers may include:

• Weekly pass: $3.99 / 7 days (one-time payment, no auto-renewal).
• Monthly pass: $14.99 / 30 days (one-time); optional card auto-renew at $14.99/month.
• Yearly pass: $99.99 / 365 days (one-time); optional card auto-renew at $99.99/year.

The Simplified Chinese interface is priced in Chinese yuan (Weekly ¥24.9, Monthly ¥89, Yearly ¥599). The checkout page controls if an offer, currency, tax, renewal date, or plan condition differs from the examples above. By subscribing, you authorise the applicable payment provider to charge your selected payment method on a recurring basis until cancellation. You are responsible for keeping the payment method valid and funded. Taxes, where applicable, are shown in the payment summary.

We may change plans, prices, limits, or promotional conditions. Changes apply when published or when shown for a new purchase, unless applicable law requires otherwise. Usage is subject to fair-use and operational limits; we do not guarantee a fixed number of messages, images, or outputs.

5. Cancellation and Refunds

You may cancel through your account settings or the Contact page. To avoid the next renewal, submit cancellation at least 72 hours before the next billing date. Access normally remains available until the end of the paid period, and cancellation does not by itself create a refund right.

Refunds are governed by the Refund & Cancellation Policy. That policy includes the 30-day request window and the limited review threshold of fewer than 5 messages in the current billing cycle.

6. Intellectual Property

Trymodel and its original software, design, text, images, logos, and other materials belong to us or our licensors. These Terms do not transfer ownership. You retain rights you hold in content you submit, subject to the rights needed to process it and provide the service.

7. Availability and Disclaimers

The service is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted availability, a particular model, response accuracy, or that the service will meet every requirement. Maintenance, provider outages, network failures, feature changes, and events outside our reasonable control may affect availability.

To the maximum extent permitted by law, Trymodel and its partners, suppliers, employees, and representatives are not liable for indirect, incidental, special, consequential, or punitive damages arising from use of or inability to use the service, reliance on AI output, loss of data, or business interruption. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

8. Changes and Governing Law

We may modify, suspend, or discontinue the service or these Terms. If a material change requires notice, we will provide notice through the service or by updating this page. If any provision is unenforceable, the remaining provisions remain effective. These Terms are governed by applicable law, without limiting any mandatory consumer protections that apply to you.

9. Contact

For questions about these Terms, billing, or your account, use the contact options available on the Trymodel Website.